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Service &
Support

Resolving your
factory
breakdowns

If your factory is suffering from:

  • Unnecessary Downtime
  • Shortage of technical skills in your team
  • Your equipment is at risk from obsolete components

Then our Service & Support is your solution. We offer a wide ranging service including the following:

  • 4 levels of Contract Cover
  • Including 24/7 Support
  • Supporting Equipment old and new
  • Remote Support using VPN Routers
  • Site Surveys and obsolescence reports
  • Site software back ups and safe storage
Request our brochure
COVER LEVEL BRONZE SILVER GOLD PLATINUM
REMOTE RESPONSE TIME WITHIN 4HRS 4HRS 2HRS 1HRS
ONSITE RESPONSE TIME AFTER REMOTE & DEPART WITHIN 4HRS 4HRS 2HRS 1HRS
COVER TIMES 08:00 - 17:00
M - F
08:00 - 17:00
M - S
06:00 - 20:00
M - S
24/7
M - S
INCLUDES SITE VISIT Quarterly Quarterly Monthly Monthly
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